HBC Limited

Coaching Service Workshop

'A Place to Think'

A seminar on the power of coaching. Starting with the story of the BBC in-house international coaching network, the seminar will share simple and effective tools for asking the right questions, sharing feedback, developing insight and enabling organizations and individuals to achieve their goals. The seminar will draw on the Hong Kong experiences of coaching and ask whether we all need a place to think at work?

Who Should Attend

Decision makers considering how best to invest in coaching
Leaders who want to add coaching tools to their portfolio
Professionals seeking to develop coaching skills

Agenda:

The BBC story - why the BBC decided to GROW its own in-house service
Coaching basics – the building blocks, definitions, learning models, questions
Your Gems – readings of Confucius, Plato, Jesus, Buddha, Darwin and others
Process – a possible journey GROW, ORACLE, learning logs, supervision
Skills – listening, reflecting, reframing, silence, intuition, questions again
Interference – distractions, boredom, opinions, emotional triggers, own agenda, self belief
New Leaders – goals, awareness and priorities
Performance coaching – feedback and change
Drawing the Future – what do you see?
Your next steps – in the world

The Facilitator:

Michael Stock

Michael joined BBC Radio in 1994 to establish BBC's first call centre in Glasgow after ten years as a lawyer, having set up a legal magazine and Sound Advice, a BBC radio program where he also appeared regularly as a contributor on-air. He is now Head of Business and Partnerships, in BBC Marketing, Communication and Audiences. He is also Project Director for next generation of BBC audience services.

During his BBC sponsored MBA course Michael specialized in negotiation, globalization, interaction and loyalty and while at Glasgow Michael helped set up the Customer Contact Association with BBC as one of the original founder members. On the CCA board Michael also serves as the international director and regularly speaks at conferences internationally such as Korea, Pakistan, South Africa, New Zealand, Dubai, Cairo, Hong Kong, Netherlands, Portugal, Vienna, London and Kenya.

Michael trained as a BBC coach in 2004 and as an NLP practitioner in 2005, providing Leadership, First Hundred Days and Career coaching. Apart from work, travel has been a passion and last year spent time working as a volunteer in a wildlife project in South Africa called 'Inkwenkwesi', meaning 'under the stars' in the Xosa language.

Venue & Fees

Date/Time:

13 October, 2009, 9.00 am - 5.00 pm

Venue:

Marco Polo Prince Hotel, Tsim Sha Tsui, Hong Kong

Fees:

HK$2,800 / Early Bird (if register before 16 Sept, 09)
HK$3,300 / Standard

note: Lunch, refreshment & training materials included

Please refer to our website for cancellation policy and registration terms and conditions. www.hbc.hk