HBC Limited

Capturing Opportunities With Business Analysis

PMPs will be entitled 14 PDUs upon completion of this workshop

Turning business opportunities into applications requires the understanding of business strategy and requirements. Executives are expected to gather data and requirements from these opportunities and present it in ways that are actionable. This two-day practical workshop is specifically designed to provide participants with an understanding of business analysis and how to use this tool to capture business opportunities. Participants will also learn the process of presenting business case. This workshop will include case studies, interactive sessions and hands on activities.

Who Should Attend?

Senior Line Managers, Investment Managers, IT and Project Managers, Operation Managers or those who are involved in business analysis and change.

Your Facilitator

Sylvain Gauthier
Sylvain has extensive experience in the field of new product development, business planning and project management. For the past 16 years, he has worked with project teams with telecom operators, equipment manufacturers, IT, TV broadcasting and e business in Canada, US, Europe and Asia. His professional experience is centred on the practical application of business analysis, value engineering principles and concepts for improving product and business effectiveness.

Sidney Yuen
Sidney has worked, consulted and spoken on the topics of Quality, Customer Relationship Management, Leadership and Change for many years. Prior to his current position, Sidney was Director of Customer Service & Quality at American Express and Head of the Change Management Practice at Andersen Business Consulting, Greater China. He has trained over 2,000 executives in Hong Kong and Asia.

Agenda

Introduction
Purpose of business analysis, business analysis framework, understanding strategic objectives, strategic and operational alignment, balanced score card

Change Management
Preparing for organizational change, keys steps involved, aligning priorities between various functions such as IT, finance, operation & marketing, developing and internal communication plan

Business Case Development
Understanding stakeholders perspectives, data collection methods, cost benefit analysis, risk management, return on investment

Problem Solving and Solution Development
Systemic understanding of situation, root cause analysis, applying the intervention model and other tools

Business Case Presentation
What, when, where, why, who and how to present, handling questions effectively

Best Practices and Case Study
Critical success factors, pitfalls to avoid, Q&As

Venue & Fees

Date/Time:	April 20-21, 2006, 9.00 am – 5.00 pm
Venue:	World Trade Centre Club, CWB, HK
Fees:	HK$3,800 Early Bird (if register before Mar 23, 2006) HK$4,200 Standard HK$3,610 Group Discount (5 or more)