Sidney Yuen has more than 20 years of experience in the areas of management consultancy and benchmarking. He is the Chairman of the Hong Kong Benchmarking Clearinghouse, Hong Kong Call Centre Association and Hon. Secretary of the Hong Kong Management Consultancies Association. Sidney was past chairman of the HKMA Quality Award’s Board of Examiners, the Sales & Marketing Executives Club, Distinguished Salesperson Award (DSA) and the Institute of Training and Development. Prior to running his current position, Sidney was New Accounts Director at American Express and a Business Development Director at Andersen Business Consulting, Greater China. He has trained hundreds of sales professionals in telecommunications, financial services and technology industries. |