This 4-day training that prepares your colleagues for the PMP® Certification with Project Management Institute PMI® and the application of the professional project management in the workplace. Through dynamic lectures, case studies, real world examples and hands on exercises, your team will get a comprehensive overview of Project Management Body of Knowledge PMBOK® and be equipped with the competencies to build up a common project management platform for the whole team across the company. Not only will they be speaking the same project management languages, but they will also be “Managing” delivery of the project results with the same level of professionalism.

Ours is a unique project management training methodology, whose framework has been designed around the PMI's® Project Management Body of Knowledge PMBOK® and has been implemented in many organizations across a broad range of sectors. Practical guides support every step in the method, and all documentation, templates and training materials are available in both paper and electronic format.  You will have an opportunity to use the proven project management process and templates that you can become effective to apply those tools right after your training.

Our unique project planning tool allows you to plan your project with the easy to use MyExcel project management tool that involves schedule, budget, as well as project monitoring and control. Various performance indexes, earned values and baseline are tracked systematically.  And best of all, there is no learning curve since you are already a user of Excel. The training covers the five groups of project management processes – INITIATING, PLANNING, CONTROLLING, EXECUTING AND CLOSING - as well as all the knowledge domains of project management - PROJECT INTEGRATION, PROJECT SCOPE, TIME MANAGEMENT, COST, QUALITY, HUMAN RESOURCES, COMMUNICATIONS, RISK AND PROCUREMENT in a way that will maximize your chance of project success by hands-on practice and exam simulation.

The training content covers both the project management fundamental concepts and 500 PMI® exam questions review.  Our past records show that our training method has a high degree of customer satisfaction with a high percentage of students passing the PMP® exam.

Participants gain knowledge of the Service Lifecycle and the integration of IT and the business need through ITIL v3 Workshops include:

• Exploring ITIL principles to reduce hardware failure
• Leveraging ITIL processes for software deployment
• Enhancing competitive advantage with ITIL Service Strategies
• Increasing organizational value with ITIL contributions
• Generating efficient audits through ITIL maturity
• Daily exam practice and review sessions
• Taking the ITIL v3 Foundation Certification exam
• The ITIL Foundation Certification Exam is offered on the final day of class

Program contents include:

Overview of the drivers for the ITIL v3 Service Management Concepts Identifying and documenting the services Optimizing the infrastructure Service Design Service Operation The roles in Service Management Outlining IT organization functions

The Five Core Processes The Service Lifecycle Data information and knowledge Service Strategy Service Transition Continual Service Improvement Resilience and reliability in Service Management Defining service roles

• Introduction to Process Management and Process Re-engineering concepts
• Preparing for organizational improvement initiatives
• Creating a process mapping roadmap
• Creating an improvement and service culture
• Process assessment (get organized; listen to your customers, walk the process and set priorities)
• Analysis your process (Benchmarking, set targets, determine root causes, develop solution)
• Implementation (get buy in, try out, finalize and roll out the new process)
• Handling the people and organizational side of change
• Setting up a process mapping team
• Selecting process mapping software tool
• Some best practices and pitfalls to avoid