Sidney Yuen is a professional facilitator and change-agent across a variety of industries including Banking & Financial Services, Manufacturing and Hi-tech & management consulting. This track record has been gained over many years through conducting business across Asia including China, Singapore, Malaysia, India, Thailand and other ASEAN countries.

Sidney has significant expertise that can be readily demonstrated in three distinct areas:

• Leadership and Change Management
• Sales including Business Development/Distribution Channel expansion
• Operational re-engineering and performance improvement Outsourcing

Sidney didn't become a leader overnight. He's spent his whole life learning about it. He started with natural leadership gifts. He was basketball coach when he was fifteen and a swimming coach while he was at university. And when he graduated in 1980, he was recruited as senior training officer at St. John Ambulance in Hong Kong during which he was put in charge of managing over 200 volunteers.

Sidney is a proven Senior Executive with highly developed commercial skills that have been gained from working on 'all sides of the fence' ie. Line and staff positions such as Training Manager of Cathay Pacific and BAT, Customer Service Director at American Express and Director at Andersen Business Consulting and an Executive Director of public-listed company in Hong Kong.

His personal drive and results focus are underpinned by an outstanding, demonstrable track record of success that includes chairmanship of a number of professional bodies and associations. Some of these include Past Chairman of the Institute of Personnel & Development, Vice President of the Rotary Club, Founding Chairman of the HKMA Quality Award, Chairman of the Call Centre Association, Secretary of Management Consultancies Association, Committee member of the American Chamber of Commerce, Senior Advisor to the Guangzhou Multi-national Corporation Club, Shanghai University, Asia Pacific Water Council and Independent Power Producers Forum.

Through his cross-cultural and global benchmarking experiences, as well as a commitment to keeping across emerging technologies, workforce optimization and best practices, Sidney has helped hundreds of organizations to achieving predictable and sustainable results.

It is an organization's people that make things happen. The combination of Sidney's experience in the corporate sector with his coaching experience at all levels provides him with the proven ability to get both individuals and teams to perform to their potential.

Winnie is a Certified Project Management Professional (PMP®) with extensive experience in technology and professional service industry. She has a strong background in concept and brand development, marketing and project management, event management, business development, benchmarking studies and training programs.

She has created and contributed to the organization's goals by building and strengthening client and business relationship. Her strengths lie in balancing the needs of various stakeholders including business development, multi-steamed, multi speaker business events, through niche networking events and private VIP functions. Winnie has a wealth of experience managing the logistics of events. She has been involved in a variety of events in Hong Kong, China and Asia Pacific Region.

Winnie is very passionate in helping the communities. She was instrumental in the setting up the China Windmill Foundation; a charity organization devoted to providing clean water to villages around China by installing windmills. She was also a member of the Lions Club during which she was actively contributing communities services in HK and China.

Steve was a strategic change partner in PricewaterhouseCoopers’ East Asia Consulting Practice, where he held regional responsibility for the banking industry.

Steve has held senior consultancy positions with KPMG and AT&T prior to joining PricewaterhouseCoopers. He has a deep understanding of the banking industry having spent fourteen years with HSBC in their international operations. During this time with HSBC, Steve held management positions in both retail and corporate banking.

As a consultant he has worked with the leadership teams of many of the leading global and regional banks on complex strategic, operational and technology issues involving significant organizational change.

Salman has been working with leading institutions to encourage adoption of the 6-Sigma Methodology as a means to guarantee performance and lead to higher productivity and customer satisfaction.

Salman is a graduate of Massachusetts Institutes of Technology (MIT) with degrees in Electrical Engineering & Economics. He has with major corporations including Oracle, Citicorp and most recently the United Overseas Bank Group (UOB) Singapore. At Citibank he was member of the Global Quality Office, NY that rolled out the Citibank Quality initiative worldwide.

Salman has trained and certified dozens of senior officers at MNC's worldwide on Quality tools and techniques and Behavior Change requisites for Quality programs to succeed. He has also consulted for several Business Heads on Performance Challenges and Process Improvement Projects in North & Central America, Europe, Middle-East and Asia Pacific.

Bill is a highly experienced leader and change-agent across a variety of industries including Banking & Financial Services, Telecommunications and Hi-tech & Manufacturing. This track record has been gained over many years through conducting business across the globe.

Bill has significant expertise is in five distinct areas:
1. Leadership and change management
2. Sales including Business Development/Distribution Channel expansion
3. Designing and building of large, greenfield operations
4. Effective management of large operations
5. Operational re-engineering and performance improvement

The Smithsonian Computerworld Academic Council confirmed his induction into their Council, as a Laureate Award winner at it’s Annual Awards Ceremony in Washington for the work in the area of Distribution/Customer Contact Operations

Through his cross-cultural and global experiences, as well as a commitment to keeping across emerging technologies, workforce optimisation and contemporary practices, Bill can offer organisations innovative approaches to achieving predictable, sustainable, high-class results.

Bill Jensen, best seller author, Simplicity: The New Competitive Advantage in World of More, Better, Faster, has spent the past decade studying business ability to design work. Bill's first book, Simplicity, has been hailed as break-through in the design of communication and understanding, his second book, Work 2.0 being quoted as "the roadmap for effective leadership in the 21^st century. His latest book, What is Your Life's Work?, captures the intimate exchanges between parents and kids and caring teammates, all talking about what matters at work and life. He is an information architect with 25 years of experience in communication and change consulting (www.simplerwork.com) Recent clients include Bank of America, Oracle, M&M/Mars, Pfizer, Walt Disney World, Shell chemical, US Navy, the Government of Ontario, Hong Kong Government, Duracell, Swedish Postal Service, Hongkong Post, Hong Kong Trade Development Council, Singapore Institute of Management.

Ralph has gained 20 years experience in Management Consulting and Information Technology serving a wide range of industries including telecommunications, broadcasting, banking and construction. Much of his experience has been in leading large projects and he is especially proficient in start-up situations.

Ralph’s consulting background includes time spent with Arthur Andersen and james martin + co. where he led clients in Business Process Management and Business Continuity Planning. He has done work for Wharf Cable Television and PCCW in Hong Kong and was instrumental in defining the technology vision for Cyberport. He founded his own consulting firm providing project management, technology and business development services.

Ralph holds a Master of Science in Business Administration from Temple University in Computer and Information Sciences.

Sylvain Gauthier works with HBC Limited in the delivery of project management training for its clients. He has attained his Project Management for Professionals (PMP®) qualification since 1998. He has extensive experience in business planning, cost management and the implementation of project management office for large corporations. For the past 15 years, he has worked with project teams with telecom service providers, equipment manufacturers, technology firms, TV broadcasting and e-business in Canada, US, Europe and Asia.

Francis Hung works with HBC Limited in the delivery of project management training for its clients. Francis has over 30 years of experience in project management and product and program development. He has been successful in delivering innovative products for Nortel for over 16 years.  As an expatriate to China in 1995, Francis Hung has been one of the pioneers in setting up the first research & development lab for Nortel China establishing the first ISO-9001 design center in China.  His experience includes Hi-rel aerospace design, silicon ASIC development management, telecom switch program manager, and China Mobile network management project manager, China Unicom CDMA HLR program manager. In 2000, he was V.P. of engineering for public listed company in Hong Kong, managing many new product development in China.

James has over 37 years of international financial and general management experience, mostly in multi-national corporations spanning across six countries and carrying global and Asian regional responsibilities.

He started as a Banker with Citibank and then worked for Dow Chemical Pacific, twice for Swire Group, first in Shipping and Aviation and then in their retirement fund management joint venture company with Hongkong Bank, Union Carbide Asia, Wang Computers USA, and Hong Kong Tourist Association. He joined Hong Kong Hotels Association in 1996 and serves as their Executive Director.

James has been an Associate Member of Hong Kong Society and Accountants since 1975 and he also holds the designation of CPA (Australia). He graduated with a Bachelor of Commerce Degree in Accountancy and Business Administration in Singapore and holds Certificates in Finance and Marketing from University of Pennsylvania, Wharton School of Finance. James is an Adjunct Associate Professor at the Chinese University of Hong Kong, School of Hotel & Tourism Management and served as Guest Lecturer at the Hotel School of Cornell University. He also serves on the Hong Kong Polytechnic University Council as a Council Member and members of both their Estate and Finance Committees.

James is highly respected in China in the field of tourism and hospitality, having served as Guest Lecturer for three consecutive years in the eighties for China National Tourism Administration. He is also a regular speaker in China and Asia Pacific at Forums and Conferences in tourism and hospitality related areas.

Elsa graduated with a Bachelor in Criminal Justice Administration from Florida International University. While working as Group Managing Director for Allen Perkins Group, Elsa has provided holistic business architecture that aims for advising a consistent return to private clients and institutions through product and asset strategies in the financial industry. Her primary responsibilities in running the regional financial advisory outfit included total wealth management solution from strategy to product structure to evaluation, integrated wealth management training process to strategic coaching, and brand management and alliances.

Elsa grew Allen Perkins from three staff with US$2 million asset under management in 1996 to 85 employees with US$400 million by 2001. Elsa's success had earned her numerous distinctions including being recognized as one of CNN-Fortune's "Most Powerful Women in Asia 2000" and as one of Asiaweek's "Most Influential Women in Asia 2001".

Bill Galvin has worked in the logistics / supply chain management sector since 1977, initially as a graduate trainee with Unilever in the UK. After a period in retail logistics management, in 1982 he joined Deloitte in London as a management consultant and has practiced in that field ever since.

Having worked in Asia since 1991, Bill joined PWC Consulting to manage a complex logistics implementation project for CLP Power, and change management of shipping support activities for Maersk Line.

He established his own company, Asia Logistics Limited in 1995. Since then he has served a wide range of clients including Hutchison Whampoa (retailing, industrial and ports divisions), Jardine Matheson (various engagements), Hongkong Electric, the Hong Kong SAR government, Calvin Klein, Sears Roebuck and Philip Morris.

Bill is a Fellow of the Institute of Management Consultants (UK) and a Fellow of the Chartered Institute of Logistics & Transport (UK and Hong Kong).

Les Hales is Director of Knowledgeworks, his own IT management Consulting firm. He has more than 30 years experience in the IT industry working with Global firms in the IT vendor, user and research sectors. He also serves as a Vice President of the Hong Kong Knowledge Management Society.

Mr. Hales was previously Hong Kong country manager for Gartner, which he joined 1999 through the acquisition of Wentworth Research where he headed the management in Hong Kong of an IT research program targeted at business executives.

Prior to that, Les was for eight years Director of IT for DHL in Asia Pacific and was responsible for initiating many of DHL's strategic, IT-enabled, business developments including advanced package tracking, customer relationship management, business decision support, and its intranet and internet projects. Earlier, Les was Customer Services Director for Unisys China/HKG overseeing projects for clients such as Cathay Pacific, the Korean Stock Exchange, Standard Chartered Bank, and Singapore Telecom. Les is a graduate of Cambridge University in the UK. He has been based in Hong Kong since 1984.

Irving Koo is Founder and Managing Director of Trion Pacific Limited, a Hong Kong-based consultancy specializing in marketing and communications solutions. He was formerly a Director of Jardine Pacific Limited with specific responsibility for the group’s trading and distribution activities (JOS. IKEA, etc.) and later its travel services portfolio and more recently Group Marketing & Corporate Relations Director of CLP Holdings. He was Chairman of the British Chamber of Commerce in Hong Kong from 1998 to 2000 and is currently an Executive Committee member of the Hong Kong Management Association.

In community services, his main interest is in education with a succession of senior government appointments, including chairmanship of the Quality Education Fund (1998 – 2003). He is currently Chairman of the Hong Kong Examination and Assessment Authority and a member of the University Grants Committee and the Education Commission. He is also a member of the Board of Governors of the Hong Kong Arts Centre.

Irving Koo is a graduate of the Chinese University of Hong Kong, with a BA (Chinese Language and Literature) and a MBA degree.

Joel has over four decades of experience and knowledge in all aspects of the communications arts. With twenty-two years in the United States and almost a quarter of a century in Asia, he possesses a wealth of expertise in the disciplines of advertising, public relations, marketing and production.

An active member of American Chamber of Commerce in Hong Kong since 1980, Joel was the founding Chairman of Communications / Marketing Committee and the on-going "Business Briefing" program, providing essential information for companies making market entry into Greater China. He currently serves as the committee's Executive Vice Chair in addition to chairing its "Policies and Issues" subcommittee.

Joel is on the executive committee of the "Rule of Law in China Forum" and numerous civic, charitable, cultural, sports and community organizations. He also serves on the Board of Directors of the "California Association in HK" as Director of Communications, serves as Secretary General for the "Independent Power Producers Forum" (IPPF) and is a member of the "Council of Public Relations Firms (HK)".

Prof. DeKrey is currently Associate Dean and Director of MBA/MSc Programs at the Hong Kong University of Science and Technology, and is Founding Director of the Kellogg-HKUST Executive MBA Program and Adjunct Professor in Management.

From 1989-1995, Prof. DeKrey was Director of MBA Programs at the University of Florida. Prior to that, he was Assistant Dean and Director of Admissions and Financial Aid at the Kellogg School of Management at Northwestern University and Assistant Professor from 1983-1989. Prof. DeKrey also served as consultant to Sasin Graduate Institute of Business Administration at the Chulalongkorn University in Thailand from 1984-1989.

Prof. DeKrey is active in the Hong Kong community having served as President of the Kowloon Rotary Club, current Director of Rotary Club of Hong Kong and on the Board member of the American Chamber of Commerce and Junior Achievement Hong Kong.

Prof. DeKrey holds a Ph.D. degree from the University of Iowa in School Psychology and an MBA degree from Northwestern's Kellogg School.

Kenneth Lai is a visionary in fashion and retailing industry in Hong Kong and China. He was a pioneer in advocating and practicing Total Quality Management, now a buzz word in the field of retailing and business. By nurturing a culture of "legendary service" at Theme; founded in Hong Kong in 1986 and was listed on the Stock Exchange of HK in 1994. From the first store to a global chain comprised of over 200 outlets in Asia, Europe and North America, the phenonmenal growth of Theme was built on a verticaly integrated corporate structure and advanced management system and supply chain.