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A Brief History

Founded in 1994, HBC is a professional service firm which was a pioneer of the notion that process improvement is created and sustained through the involvement of people. While it has long recognised the important role technology plays in improvement efforts, it focuses on the contributions of process owners and senior managers in making things happen.

 

Your organisation's success will be determined by how well and how fast you execute your strategy through business processes.  HBC is founded with a mission to inspire organization achieve excellence through provision of benchmarking, training & consulting & networking services

     
  • Benchmarking Studies: Receive consulting assistance to support your company’s benchmarking projects.
  • Consortium Studies: Link up with other member companies to save time and expense with group-sponsored benchmarking studies.
  • Facilitation: Receive the optimum results from your benchmarking and process improvement teams with expert facilitation.
  • Industry Meetings: Stay informed and involved with regular meetings held at convenient locations.
  • Common Interest Groups: Join forces with other members to make contacts and share information on your specific industry or process.
  • Training: Bring your benchmarking teams up to speed quickly with assessments of your training needs and customised training for all levels of expertise.
  • Consultancy: Take advantage of the opportunity to hear from some of the most prominent benchmarkers and process improvement experts at our annual conference.
  • Online Resources: Extensive collection of benchmarking and best practice information.
  • Stay tuned: Receiving monthly management brief which provides best practices, innovative ideas and research data on topics and tools that will help you to stay up-to-date on the latest international business trends and practices.